REFUND POLICY

Returns
Any and all returns must be made within 60 days of purchase date. If more than 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

All returns, $75 and over, will be charged a 10% restocking fee.

To be eligible for a return, your item must be in its original, unused and in the same condition that you received it with the tags still on.

*Sale items are FINAL and will not be accepted for exchange or return. Additional non-returnable include, but are not limited to: Jewelry, Head Bands, Hand Bags, and other accessories. 

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send an email to notify you that we have received the returned item. We will also notify by email of the approval or rejection of the refund.
If the return is approved, then the refund will be processed, and a credit will automatically be applied to your credit card, or original method of payment, within 7 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@curiocityshop.com

SALE items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
A new order must be placed to ensure the correct sizing is available. We only replace items if they are defective or damaged. If you need to exchange it for the same item(s), simply place a new order, so we can guarantee your correct size and return the other item(s).
Send your item to 2619 W 12875 S, RIVERTON UT 84065, UNITED STATES

Shipping
To return the product, you should mail to:
2619 W 12875 S, RIVERTON UT 84065, UNITED STATES

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.